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What you Can Do:
- Ensure that
all staff who could conceivably receive a bomb threat are
trained in handling procedures - or at least have ready access
to instructions. This applies particularly to courts, banks,
hotels, hospitals, news agencies, public transport organisations,
voluntary organisations and those offering any sort of emergency
service. Switchboard operators should be familiar with
procedures and rehearse them regularly
- Draw up,
ideally with advice from your local police CTSA, a clear and
accessible list of actions to take on receipt of a call (see
below), or use the bomb
threat checklist elsewhere on this website. Your list should
include the following instructions:
- Stay
calm and listen
- Obtain
as much information as possible - try to get the caller to
be precise about the location and timing of the alleged bomb
and try to establish whom they represent. If possible, keep
the caller talking
- Ensure
that any recording facility is switched on
- When
the caller rings off, dial 1471 (if that facility operates
and you have no automatic number display) to see if you can
get their number
- Immediately
tell the designated Security Co-ordinator. It is their
responsibility to decide on the best course of action and
who should notify the police. If you cannot get hold of
anyone, and even if you think the call is a hoax, inform the
police directly. Give them your impressions of the caller as
well as an exact account of what was said.
- If you
have not been able to record the call, make notes for the
security staff or police. Do not leave your post - unless
ordered to evacuate - until the police or security arrive.
**
Article © Crown Copyright - visit the
web site at http://www.mi5.gov.uk.
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